Lumi Cookies Policy

At Lumi Casino, we use cookies and similar technologies to make your experience on our website and app smoother, safer, and more personalised. This Lumi Cookies Policy explains what cookies are, why we use them, and how you can manage your preferences when you visit Lumi Casino or use the Lumi casino app. We are operated by White Hat Gaming Limited, licensed by the UK Gambling Commission (account number 52894) for players in Great Britain, and by the Malta Gaming Authority (MGA/B2C/370/2017) for all other customers. By continuing to browse our site or use our services, you agree to our use of cookies as described below.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They allow us to recognise your browser, remember your preferences, and understand how you interact with Lumi Casino. Cookies do not damage your device, and most of them are automatically deleted after a certain period or when you clear your browser cache. We also use similar technologies such as web beacons, pixels, and local storage to achieve the same purposes.

Why We Use Cookies

We use cookies for several important reasons. They help us keep your account secure when you complete your Lumi login, remember your language and currency settings, and ensure that essential features such as Lumi casino login, deposits, and withdrawals function correctly. We also use cookies to analyse traffic patterns, improve our slots and live casino sections, and tailor promotional content, including offers related to a Lumi bonus code or a Lumi promo code, to your interests.

  • We use cookies to keep you securely logged in during your Lumi casino login session
  • We use cookies to remember your preferences when you complete Lumi register steps
  • We use cookies to track gameplay across our slots and live casino titles for account management purposes
  • We use cookies to measure the performance of our marketing campaigns, including any Lumi no deposit bonus or Lumi free spins promotions
  • We use cookies to detect and prevent fraudulent activity related to Lumi deposit and Lumi withdrawal transactions

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website and app to function properly. They allow you to navigate our platform, access secure areas such as your account dashboard, and complete actions like a Lumi deposit or a Lumi withdrawal request. Without these cookies, core services, including the Lumi casino login process, would not work as intended. We do not require your consent to use strictly necessary cookies, as they are fundamental to delivering our services.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use Lumi Casino, such as which pages are visited most often and whether users encounter errors. This data helps us understand engagement with our slots, live casino games, and promotional pages. All information collected by these cookies is aggregated and anonymous, and we use it solely to improve our website's performance and usability.

Functionality Cookies

Functionality cookies allow us to remember choices you make, such as your preferred language, currency, or display settings, so that we can provide a more personalised experience. If you have used the Lumi casino app previously, these cookies may help us recognise your device and streamline your next Lumi login, saving you time when accessing your account.

Targeting and Advertising Cookies

We use targeting cookies to deliver advertisements that are more relevant to you, both on our own platform and on third-party websites. These cookies may track your browsing activity across different sites and help us measure the effectiveness of campaigns related to a Lumi bonus, a Lumi casino bonus, or a Lumi no deposit bonus. We may work with advertising partners who set these cookies on our behalf, and we require them to comply with applicable data protection laws.

Cookies Used in the Lumi Casino App

If you download and use our Lumi app, similar technologies to cookies, such as mobile identifiers and local storage, may be used to remember your settings, keep you logged in, and personalise your experience with our slots and live casino offerings. We apply the same principles of transparency and control to the Lumi casino app as we do to our website, and you can manage certain preferences directly within the app settings or your device's privacy settings.

Third-Party Cookies

Some cookies on our website and app are placed by third parties, including payment providers, analytics companies, and advertising networks. These third parties may collect information about your visits to Lumi Casino and other websites to provide targeted advertising or measure campaign performance. We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these providers for further information. Our payment partners, which support methods such as Visa, Mastercard, Skrill, Neteller, and bank transfer, may also use cookies to facilitate secure transactions when you make a Lumi deposit or request a Lumi withdrawal.

How Long Do Cookies Last?

Some cookies are session cookies, which are deleted automatically once you close your browser or app. Others are persistent cookies, which remain on your device for a set period, ranging from a few days to several months or longer, unless you delete them manually. We use persistent cookies to remember your login details, so returning players can enjoy a faster Lumi casino login experience without re-entering their credentials every time.

Managing Your Cookie Preferences

You have control over how cookies are used when you visit Lumi Casino. Most web browsers allow you to view, manage, delete, and block cookies through their settings menu. Please note that if you choose to disable certain cookies, some features of our website, including account access, secure Lumi login, or the ability to complete a Lumi register form, may not function correctly.

  • You can adjust cookie settings directly through your browser preferences
  • You can use our cookie consent banner to accept or decline non-essential cookies
  • You can clear existing cookies at any time through your device or browser settings
  • You can manage app-related preferences through your mobile device settings when using the Lumi casino app

Please be aware that blocking all cookies may affect your ability to access certain areas of our site, including promotions, your account history, or features related to a Lumi review of your gaming activity, wagering progress, or bonus eligibility.

Changes to This Cookies Policy

We may update this Lumi Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page, and where changes are significant, we will provide additional notice, such as a banner on our website or a notification within your account. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookies Policy or how we use cookies and similar technologies at Lumi Casino, please contact our support team via live chat, available 24/7, or by emailing us at support@Lumi Casino.com. We are committed to being transparent about our data practices and are happy to assist with any concerns regarding your privacy while using our website or the Lumi app.