About Lumi
Welcome to Lumi Casino, an online gaming destination operated by White Hat Gaming Limited, a company registered in Malta under registration number C73232. We are proud to bring players a modern, secure and entertaining casino experience, and this page explains who we are, how we operate, and what you can expect when you join Lumi Casino.
Who We Are
We launched Lumi in 2023 with a simple goal: to build a casino platform that combines a huge library of games with fair, transparent terms and reliable customer service. We hold a licence from the UK Gambling Commission (account number 52894) for players based in Great Britain, and a licence from the Malta Gaming Authority (MGA/B2C/370/2017) for all other eligible customers. These licences require us to meet strict standards of fairness, security and player protection, and we take these obligations seriously in every aspect of how we run our casino.
Our registered office is located at 85 St John Street, Valletta VLT1165, Malta, and we primarily serve players in Great Britain and other international markets where our services are legally available. We currently support English, Spanish, Finnish and French, and our platform is designed to work smoothly across desktop, mobile and tablet devices.
Our Game Library
At Lumi, we offer one of the largest game collections in the industry, with over 6,210 titles in total, including 5,915 slots, 120 live casino games and 325 jackpot titles. We work with leading studios such as Pragmatic Play, Play'n GO, Octoplay, Push Gaming, Synot Games, Playnetic, Iron Dog, Relax, Gaming Corps, Slingo, Neko Games and Scientific Games, among others, to ensure our players always have fresh and exciting content to enjoy.
Our lumi slots selection spans classic reels, Megaways titles, cluster games and Big Bass adventures, while our jackpot games give players the chance to chase life-changing wins. Beyond slots, we provide a full suite of table games, including 16 blackjack variants, 14 roulette games, 7 poker titles and 67 table games overall. For players who enjoy real-time action, our lumi live casino section - powered by Evolution Gaming and Pragmatic Play - features live blackjack, live roulette, live baccarat, and popular game shows such as Mega Wheel, Monopoly Roll'em, Color Game Bonanza and Disco Balls. We also offer sports betting on soccer, cricket and rugby for players who want to combine casino entertainment with sports wagering.
Getting Started with Lumi
Joining our platform is straightforward. Once you complete the lumi register process, you can log in anytime through Lumi Casino login on our website, or use our lumi app for a smooth mobile experience on the go. We require a minimum deposit of $20 to qualify for our welcome offers, and we accept a wide range of payment methods, including Visa, Mastercard, Maestro, Apple Pay, Paysafecard, Skrill, Neteller and bank transfer.
When it comes to lumi withdrawal requests, we process payments back to the original deposit method wherever possible, and our team completes verification checks before releasing funds, particularly once cumulative deposits reach €2,000. We aim to process cashouts quickly, typically within 24 to 72 hours depending on your chosen method and banking provider.
Bonuses and Promotions
We reward new players with a generous welcome package spread across the first two deposits. Your first lumi deposit unlocks a 100% match bonus up to $300 plus 50 free spins on Book of Dead, and your second deposit adds a further 150 free spins on the same title. As with any lumi bonus code offer, wagering requirements apply - in this case 40x the combined bonus, deposit and free spin value - and not all games contribute equally toward clearing your bonus.
We also provide a dedicated sports welcome offer for eligible players outside Great Britain, matching your first sports deposit by 100% up to $50. Throughout your time with us, you can take advantage of our daily Bonus Wheel, weekly cash giveaways, an annual $50,000 prize draw, and a quarterly $15,000 giveaway offering a safari holiday or a choice of premium prizes. While we do not currently run a standalone lumi no deposit bonus campaign, we recommend checking our Lumi Casino bonus page regularly, as our offers and any lumi promo code campaigns are updated frequently.
Loyalty Points and VIP Programme
We believe our most active players deserve recognition, which is why we operate a loyalty points scheme alongside an invitation-only VIP programme. As soon as you make your first deposit, we credit 500 points automatically to your account, and you continue earning points on every wager you place, with rates varying by game type. Once you accumulate 1,000 points, you can redeem them for bonus funds, subject to a 40x wagering requirement before conversion to withdrawable cash.
Our VIP programme includes five tiers - Silver, Gold, Platinum, Diamond and Elite - each offering enhanced benefits such as personal account managers, faster withdrawals, cash back up to 20%, exclusive tournaments, birthday rewards and invitations to VIP events. We review VIP status every 30 to 60 days, and we reserve the right to adjust status for accounts that become inactive, self-excluded or unverified.
Security and Fair Play
We use industry-standard encryption to protect your personal and financial information, and our games are supplied by studios that undergo independent testing for fairness and randomness. We are committed to ensuring that every spin, hand and bet placed through our lumi casino app or website is conducted under transparent and verifiable conditions.
We also apply responsible limits across our platform, including maximum withdrawal amounts, payout caps on individual bets, and structured payment schedules for very large wins. These measures help us maintain a sustainable and trustworthy environment for all our players.
Responsible Gaming
We are dedicated to promoting responsible gambling and providing tools that help you stay in control of your play. Our platform includes deposit limits, self-exclusion options and links to independent support organisations for players who may need additional assistance. We encourage everyone who visits Lumi Casino to play within their means and to treat our games as entertainment rather than a source of income.
Customer Support
Our support team is available 24/7 through live chat, and you can also reach us by email at support@Lumi Casino.com or browse our Help & FAQs section for quick answers. Whether you have a question about your lumi casino bonus, need help with a lumi withdrawal, or simply want guidance on how to use our lumi app, our team is ready to assist in English at any hour of the day or night.
We appreciate every player who chooses Lumi Casino, and we remain committed to improving our games, promotions and services so that your experience with us continues to get better over time.
Content updated: September 22, 2026